At a glance
| Provider | Zendesk |
|---|---|
| Category | Strictly necessary |
| Consent required? | No |
| Typical domain | .zendesk.com |
Do you need consent for _help_center_session?
No. _help_center_session is a strictly necessary cookie, exempt from consent under Article 5(3) of the ePrivacy Directive and Law 506/2004. You may use it without the visitor's prior agreement.
This is general guidance, not legal advice — always verify with a lawyer.
How FewCookies handles this cookie
FewCookies recognises _help_center_session from our database of 1,300+ known cookies and classifies it automatically as "Strictly necessary". The free check tells you whether this cookie is detected on your site and whether your banner handles it correctly — an instant, surface-level check, no account needed.
Frequently asked questions
Do you need consent for the _help_center_session cookie?
No. _help_center_session is a strictly necessary cookie, exempt from consent under Article 5(3) of the ePrivacy Directive and Law 506/2004. You may use it without the visitor's prior agreement.
What does the _help_center_session cookie do?
Maintains the visitor's session within the Zendesk Help Center.
Who sets the _help_center_session cookie?
The _help_center_session cookie is associated with Zendesk and is classified as strictly necessary.